Crow Wing County Jail phone number connects families, legal representatives, and the public to essential services including inmate status checks, visitation scheduling, phone account setup, and emergency coordination. The primary 24-hour line is 218-822-7050. For records and in-custody listings, call 218-824-1067 during business hours (8 a.m.–5 p.m., Monday–Friday). Calls are answered by trained staff who route inquiries to intake, medical, visitation, or administration units. All phone systems comply with Minnesota public records laws and FCC inmate communication regulations. This page provides verified contact details, step-by-step guidance, and official resources to help you connect quickly and securely.
Official Phone Numbers & Hours – Crow Wing County Jail
The jail maintains two main phone lines for different needs. The 24-hour main line at 218-822-7050 handles general questions, visitation appointments, property release, and urgent matters. The records unit at 218-824-1067 operates Monday through Friday from 8 a.m. to 5 p.m. and provides access to the In-Custody List, booking details, and housing assignments. Staff verify caller identity before releasing sensitive information. If you’re unsure which number to use, dial 218-822-7050 and follow voice prompts. All calls may be recorded for quality and security purposes. The jail does not accept collect calls from inmates. Instead, families must set up prepaid accounts through approved vendors.
How to Use the Crow Wing County Jail Phone System
When calling 218-822-7050, listen carefully to the automated menu. Press 1 for inmate status, 2 for visitation, 3 for medical services, or stay on the line to speak with a live operator. Have the inmate’s full legal name, date of birth, or booking number ready. This speeds up verification and reduces wait times. For records requests, call 218-824-1067 and ask to speak with the records clerk. You can also email [email protected] for non-urgent inquiries. If the inmate’s name doesn’t appear in the system, double-check spelling or ask if they were recently booked. New entries appear on the In-Custody List by 10 a.m. each weekday.
Inmate Phone Services – Reliance Telephone Partnership
Crow Wing County Jail partners with Reliance Telephone to manage all inmate calling. Inmates cannot receive traditional phone calls but can make outbound calls using prepaid credits. Families create accounts online or by calling 800-896-3201. Prepaid cards come in $10 or $20 amounts. Each outbound minute costs $0.40. Inbound calls are billed at the recipient’s standard carrier rate. Text-to-voice messages are allowed and delivered as audio prompts. Each inmate can store up to 30 voicemail messages. All calls are logged, and daily call-detail reports are available upon request. The system supports FCC-compliant monitoring and prevents unauthorized contact.
Setting Up an Inmate Phone Account
To fund an inmate’s phone access, visit the Reliance Telephone website or call 800-896-3201. Create an account using your name, address, and phone number. Add funds in $5, $10, or $20 increments. Once funded, the inmate can call your number without extra charges. You’ll receive a confirmation email with account details. If calls fail, contact the jail’s communications liaison at 218-822-7050. Refunds for unused credit are processed within 10 business days. Accounts remain active for 90 days after the last deposit. Minors must have a parent or guardian set up the account. All transactions are secure and encrypted.
In-Custody List Access – Real-Time Inmate Status
The In-Custody List shows current detainees with full name, booking date, charges, and housing unit. It updates every weekday by 10 a.m. Access it online at the official Crow Wing County website or by calling 218-824-1067. If a name is missing, confirm spelling or provide the booking number. The list excludes juveniles and sealed cases per Minnesota law. Staff cannot disclose release dates over the phone due to safety protocols. For court dates, check the Minnesota Judicial Branch docket system. The roster refreshes every four hours online. Printed copies are available at the Judicial Center lobby during business hours.
Visitation Scheduling & Rules
Visitation requires pre-approval through the jail’s online portal or by calling 218-822-7050. Each housing unit has specific days and times. Visitors must present a valid photo ID and pass a background check. Minors under 18 need a parent or legal guardian present. No more than two visitors per session. Sessions last 30 minutes. Prohibited items include cell phones, bags, and food. Arrive 15 minutes early for check-in. Late arrivals forfeit their slot. Special accommodations for disabilities can be arranged in advance. Visits may be recorded and monitored. Violations result in suspension of privileges.
Inmate Mail, Money, & Property Policies
Mail must include the inmate’s full name and booking number on the envelope. Send to: Inmate Name, Booking #, Crow Wing County Jail, 313 Laurel Street, Brainerd, MN 56401. All mail is screened for contraband. Photos must be 4×6 inches or smaller. No Polaroids or explicit content. Money orders can be mailed to the same address. Electronic deposits are available through Access Corrections. Property release requires a signed form from the inmate and valid ID from the recipient. Release occurs within 48 hours of request. Legal documents are handled separately and delivered unopened.
Medical & Mental Health Services
The jail clinic provides routine medical exams, dental cleanings, and mental health counseling. A full-time physician, nurse, dental hygienist, and therapist staff the unit. Weekly health assessments are mandatory. Emergency care is coordinated with local hospitals. Prescription medications are administered under strict protocols. Inmates pay a $25 booking fee upon intake. Waivers are available for financial hardship. Medical records are confidential and released only with written consent. Families can request updates by calling 218-822-7050 and speaking with the medical coordinator.
Booking Process & Fees
Upon arrest, individuals are transported to the jail for processing. The booking fee is $25, authorized by the Crow Wing County Board. Payment is due at intake. Cash, money order, or debit cards are accepted. Fee waivers require proof of income or public assistance. Booking includes fingerprinting, photo capture, property inventory, and medical screening. The process takes 1–2 hours. Minors are held separately and transferred to juvenile facilities when possible. Release depends on charges, bail eligibility, and court schedules. Bond amounts are set by judges and posted at the courthouse.
Jail Location & Facility Details
Crow Wing County Jail is located at 313 Laurel Street, Brainerd, MN 56401. It sits within the Judicial Center complex, sharing resources with courts and sheriff operations. The facility houses up to 276 inmates across five housing units. Each unit has video monitoring, controlled access, and hourly headcounts. Security levels range from minimum to medium. Educational programs, vocational training, and faith-based services are offered. The jail coordinates with the Minnesota Department of Corrections for transfers. Parking is available on-site for visitors. Public fingerprinting is offered at the Judicial Center for licensing and court orders.
Sheriff’s Office Oversight & Public Safety Role
The Crow Wing County Sheriff’s Office manages the jail and provides law enforcement across 999 square miles. It serves 62,500 residents year-round, swelling to 187,500 during summer tourism. The office runs a 24-hour dispatch center, forensic team, and wildlife unit. Community outreach includes school safety programs and substance abuse prevention. The annual budget funds body cameras, patrol vehicles, and communication upgrades. The Sheriff reports to the County Board and ensures compliance with state and federal regulations. Emergency response includes fire and police coordination. Public records are accessible through the official portal.
Legal Rights & Communication Guidelines
Inmates have the right to make legal calls without charge. These calls are not recorded. Family calls are monitored and limited to 15 minutes per session. All communication must comply with Minnesota Statutes Chapter 241. Inmates can contact attorneys 24/7. Mail to lawyers is confidential. Public defenders can be reached at 218-824-1000. The jail cannot block calls to government agencies or legal aid. Harassment or threats result in loss of phone privileges. Grievances can be filed in writing and reviewed within 10 days. The jail adheres to the Prison Rape Elimination Act and provides victim support resources.
Emergency Contacts & Crisis Support
In case of medical emergency, call 911. For jail-related crises, contact the main line at 218-822-7050 and ask for the shift supervisor. Suicide prevention protocols are in place, including mental health checks and observation cells. Crisis counselors are available 24/7. Families can report concerns through the Report-A-Concern form on the county website. The jail partners with local hospitals and mental health agencies. All incidents are documented and reviewed monthly. Staff receive annual training on de-escalation and trauma response.
Frequently Asked Questions About Crow Wing County Jail Phone Services
Can I call an inmate directly? No. Inmates can only make outbound calls using prepaid accounts. You must set up an account with Reliance Telephone to receive calls. How much do calls cost? Outbound calls cost $0.40 per minute. Inbound calls are billed at your carrier’s standard rate. Are calls recorded? Yes. All non-legal calls are recorded and may be reviewed for safety. How do I check if someone is in jail? Call 218-824-1067 or search the online In-Custody List. What if the inmate’s name isn’t listed? Confirm spelling or wait for the next update. New bookings appear by 10 a.m. daily.
How to Visit an Inmate – Step-by-Step
Step 1: Call 218-822-7050 to request a visitation slot. Step 2: Provide your name, ID, and relationship to the inmate. Step 3: Wait for approval via email or phone. Step 4: Arrive 15 minutes early with valid photo ID. Step 5: Pass through security screening. Step 6: Attend your 30-minute session. Step 7: Leave promptly when time ends. Reschedule if needed. No walk-ins allowed. Children must be supervised. Dress modestly. Follow all posted rules.
Money Deposits & Commissary Options
Inmates can receive funds via money order mailed to the jail or electronic deposit through Access Corrections. Commissary purchases include snacks, hygiene items, and stationery. Orders are processed weekly. Funds are held in a trust account. Withdrawals require inmate approval. Minors need guardian consent. Refunds are issued upon release. All transactions are logged. Disputes can be reported to the finance office at 218-822-7050.
Release Procedures & Post-Custody Support
Release depends on court orders, bail payment, or sentence completion. Inmates are released at the front entrance during business hours. Property is returned upon checkout. Transportation is not provided. Reentry programs include job training and counseling referrals. Families are notified if the inmate requests contact. Released individuals receive a copy of their medical records upon request. The jail collaborates with community agencies for housing and employment assistance.
Official Resources & Verified Links
For the most accurate information, use these official sources: Crow Wing County Sheriff’s Office website, In-Custody List portal, and Reliance Telephone inmate services. Avoid third-party sites that charge fees for public data. All phone numbers and policies are current as of 2024. Updates are posted on the county homepage. For legal advice, consult an attorney. The jail cannot provide legal counsel.
Contact Summary
Main Jail Line (24/7): 218-822-7050
Records & In-Custody List: 218-824-1067 (Mon–Fri, 8 a.m.–5 p.m.)
Reliance Telephone Support: 800-896-3201
Address: 313 Laurel Street, Brainerd, MN 56401
Visiting Hours: Vary by unit; call ahead to confirm
Email: [email protected]
Frequently Asked Questions
What is the fastest way to find out if someone is in Crow Wing County Jail? Call 218-824-1067 during business hours or check the online In-Custody List. Have the person’s full name and date of birth ready. The list updates every weekday by 10 a.m. If the name isn’t there, they may not have been processed yet or could be in another facility. Staff will help verify details but cannot give legal advice.
Can I send money to an inmate over the phone? No. You must use the online portal at Access Corrections or mail a money order to the jail. Phone deposits are not accepted for security reasons. Create an account, add funds, and the inmate can use them for commissary. Keep your confirmation number. Refunds take 7–10 days. Minors need a guardian to set up the account.
Are inmate phone calls private? Legal calls to attorneys are not recorded. All other calls are monitored and may be reviewed. Calls last up to 15 minutes. Inmates can leave voicemails if you don’t answer. Text messages are converted to voice. All activity is logged. Violations like threats or harassment result in loss of phone privileges.
How do I schedule a visit with an inmate? Call 218-822-7050 and request a visitation appointment. Provide your ID and relationship to the inmate. Wait for approval. Arrive early with a valid photo ID. No bags, phones, or food allowed. Sessions last 30 minutes. Children must be supervised. Late arrivals lose their slot. Special needs can be arranged in advance.
What happens if an inmate needs medical care? The jail clinic provides routine and emergency care. A doctor and nurse are on staff. Mental health support is available. Serious cases go to local hospitals. Families are notified if the inmate consents. Medical records are confidential. A $25 booking fee applies, but waivers exist for low income. All treatments are documented.
Where is Crow Wing County Jail located? The jail is at 313 Laurel Street, Brainerd, MN 56401, inside the Judicial Center. Parking is free. Public fingerprinting is offered on-site. The facility holds up to 276 people. It’s managed by the Sheriff’s Office and follows state and federal rules. For directions, use GPS or call 218-822-7050.